Terms & Conditions

Universal Dance Terms & Conditions

(Updated September 2025)

Payments and Costs

  • All payments for Universal Dance are collected via monthly subscription, taken automatically on the 1st of each month.
  • Fees are spread across 12 months of the year, reducing the monthly cost and making classes more affordable.
  • If a payment fails, our system will attempt collection again for 72 hours. After this period, if the balance remains unpaid, your child’s space may be withdrawn.
  • If you are experiencing financial difficulties, please contact us immediately. We are always happy to explore support options where possible.
  • One month’s written notice is required for any withdrawal from classes or from Universal Dance.
  • Universal Dance operates a no-refund policy on all:
  • Camps
  • Merchandise orders
  • Other payable events
  • If an event is cancelled by Universal Dance, a refund or credit note will be offered.
  • We reserve the right to amend fees or timetables without prior notice, though we will always aim to communicate changes promptly.
  • No refunds will be provided for classes cancelled due to adverse weather conditions. Where possible, affected students may be invited to attend another Universal Dance class.
  • Universal Dance reserves the right to refuse service to anyone under Consumer Protection Law.

Photography and Filming Policy

By enrolling in classes, you consent to your child being photographed or filmed during lessons, rehearsals, and performances. These may be used for promotional purposes on our website, social media, and marketing materials.

If you have concerns, please notify Lindsay Willis-Wood, Company Director in writing.

Clothing and Attire

Students must wear appropriate attire for safety, comfort, and discipline. Dress code:

  • Street & Commercial Dance: Joggers/leggings, UD t-shirt, trainers.
  • AcroDance: Tight-fitting top/leotard and sports shorts/cycling shorts.
  • Contemporary Dance: Black leotard and footless tights/leggings.
  • Ballet: Please speak to Sabrina Sutton regarding correct uniform. Hair must be in a ballet bun; ballet shoes required.
  • Crew Training: UD Crew tracksuit is mandatory.

🔹 Note: Students must not attend class in clothing worn to school/college that day. School shoes are not permitted for dancing.

Attending Classes

  • Please complete registration through Classforkids before attending any complimentary taster session.
  • Parents/guardians of under-18 students must meet the teacher at enrolment.
  • Students should attend regularly and arrive on time to support progress.
  • Mobile phones are not permitted during class unless used for filming purposes as directed by the teacher.
  • Students must wear appropriate attire, tie back long hair, and remove jewellery. Earrings that cannot be removed must be taped over.
  • Trainers are required where applicable. Students without appropriate attire may participate barefoot or be asked to sit out for safety.
  • Students should bring plenty of water (no fizzy drinks, sweets, or chewing gum).
  • Any injuries must be reported to the teacher before class begins.
  • Preschool-aged children must be fully potty-trained and able to use the toilet unaided.
  • Parents/guardians are not encouraged to stay during classes unless for a taster session or an organised sharing event.
  • Disruptive behaviour will not be tolerated. Students may be asked to sit out or leave the class.
  • Universal Dance has a zero tolerance policy on bullying (including cyber-bullying) and physical violence – see Student and Parent Code of Conduct.
  • Universal Dance are proud to advocate our core British Fundamental Values and Protected Characteristics. Any persons deemed breaking these will be removed from Universal Dance.
  • Students under 11 are not permitted to leave any venue without an adult. If another adult is collecting your child, please inform the teacher.
  • Universal Dance is not responsible for lost or stolen items. Found items will be placed in lost property.

Agreement

By enrolling in Universal Dance, you agree to these Terms and Conditions. Adherence to our code of conduct is always expected to ensure a safe, professional, and supportive environment.